Privacy Policy

Updated: March 8, 2026

OC Homecare Services (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, maintain, and disclose information collected from users (“you” or “your”) through our website, services, communications, and related interactions. This Privacy Policy is accessible on all pages of our website via the website footer and/or header and is presented in a single accessible format for your convenience.

Information We Collect

We may collect personal information through various methods, including but not limited to:

Information You Provide Directly

When you interact with us, you may provide information including:

• Name
• Phone number
• Email address
• Mailing address
• Employment or service-related information
• Messages or inquiries submitted through forms or email
• Information submitted for service requests or applications

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, such as:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Website usage data through cookies and analytics tools

Information Collected Offline

We may also collect information through:

• Telephone conversations
• Paper forms
• In-person interactions
• SMS/text message communications
• Service intake or onboarding processes

How We Use Your Information

We use collected information for legitimate business purposes, including:

• Providing and managing services
• Responding to inquiries and customer support requests
• Communicating regarding services, scheduling, or updates
• Processing applications or service requests
• Improving website functionality and user experience
• Compliance with legal and regulatory requirements
• Internal recordkeeping and operational purposes

We may also use contact information to send administrative communications or service-related notifications.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website performance
• Analyze website traffic and usage trends
• Enhance user experience

You may adjust your browser settings to refuse cookies; however, some website features may not function properly.

How We Share Information

We do not sell personal information. We may share information only as necessary under the following circumstances:

• With service providers who assist in operating our business (such as payroll processors, IT providers, or website hosting services) and who are contractually obligated to maintain confidentiality
• When required by law, regulation, subpoena, or legal process
• To protect the rights, safety, and security of our company, clients, employees, or others
• In connection with a business transfer, merger, or organizational restructuring where permitted by law

Mandatory SMS Data-Sharing Statement: Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared, sold, rented, released, or transferred with any third party or affiliates for marketing purposes.

SMS Communications

If you opt in to receive SMS communications from us:

• Messages may include service updates, scheduling notifications, or important account information.
• Message frequency may vary.
• Standard message and data rates may apply.
• You may opt out at any time by replying STOP to any message.
• For assistance, contact us directly at [email protected].

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no transmission over the internet can be guaranteed to be completely secure.

Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal, regulatory, or contractual obligations
• Resolve disputes and enforce agreements

Your Privacy Rights

Depending on applicable laws, you may have rights regarding your personal information, including:

• Requesting access to your data
• Requesting correction of inaccurate information
• Requesting deletion where legally permitted
• Opting out of certain communications

To exercise these rights, please contact us using the information below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies separately.

Children’s Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children without appropriate consent.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised effective date.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us: